Customer Service Representative (Collision)

Position

FULLTIME

Posted

12/30/2024

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Key Collision believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations.

Find the place in our organization that you'd like to make a difference in, and grow with us. We always look to promote from within our ranks, and a number of our current managers began their careers with Key Collision in entry-level positions.

Responsibilities

Welcome customers to the office and assist them as needed
Perform various clerical tasks (file papers, organize supplies, etc.)
Answer phones and route calls to appropriate persons
Take and deliver phone messages
Manage, sort, and dispense incoming mail
Prepare outgoing mail
Set appointments and meetings
Always maintain an organized workspace
Frequently check office supply stock; reorder supplies when needed
Track orders and maintain vendor relationships
Uphold and carry out company office policies and procedures
Other duties as assigned

Qualifications

A high school diploma or GED equivalent required
2+ years working in office admin preferred
Proficient in computer use and the use of Microsoft Office
Experience using office machinery (printer, copier, phone systems, etc.)
Excellent customer service skills
Organized and detail-oriented
Outstanding communicator both verbally and written

Benefits

Medical and dental insurance
Paid Vacation
401(k) retirement plan
Great working environment

CSR

Want to join our team?

Our expert staff at our 8 convenient Key Collision Centers will bring your car back to it's original pre-crash glory.

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