Full-Service Repairs for All Types of Front-End Damage

Front-end collisions are one of the most common reasons for vehicle repair, as they can cause anything from minor scratches to major frame damage.

It’s important to know that the full extent of front-end damage might not always be visible. Beyond cosmetic issues, a front-end collision can damage:

  • Transmission
  • Electrical systems
  • Engine
  • Hood
  • Front bumpers
  • Grille
  • Fenders
  • Headlights
  • Fuel system
  • Windows
  • Vehicle frame
  • Tires
  • Wheels

Whether you drop off your vehicle or it is towed to one of our locations, your car will be assessed and repaired in a timely manner. Our technicians are the best in the business and will use their extensive expertise and our cutting-edge technology to get you back on the road quickly and safely.


Whether you have a minor ding or require more comprehensive body repair, we provide front-end collision repair at the following Key Collision Centers:


Leave the Insurance Claims to Us

We work with all local and national insurance companies, and are a direct repair facility for many of New England’s leading providers. Representatives for our insurance partners are available at each of our locations to streamline the claims and repair processes.

Our team will work on your behalf to coordinate all front-end repair work with your insurance company. We also offer:

  • 24-hour towing
  • Rental vehicles (available through our partnership with Enterprise)

We've got You Covered

No matter the make or model of your vehicle, our full-service repair shop will get you back behind the wheel in no time.

  • Scratch Repair for All Makes & Models
    We work with all makes and models of vehicles, including foreign and domestic trucks and vans.
  • Stress-Free Claims
    With long-standing relationships with all insurance providers, we facilitate the claims process for you.
  • Key Collision Guarantee
    All scratch repair and finishing work is guaranteed for as long as you own the vehicle.
  • Highly Certified Technicians
    Our technicians are the best in the business and hold the most up-to-date industry certifications.

Our Process

Here’s what you need to know during the complete collision repair process.
QC Check

Insurance & Communication

Most insurance carriers are open 24/7, which means you can file a claim after hours or on the weekends. Contact your local Key Collision to schedule an appointment. Appointments are required.

When you leave your vehicle at one of our locations, we will require (and help) you to remove everything inside your vehicle. The paperwork will include an authorization to repair and limited power of attorney. We will also discuss the terms of vehicle payment, including your insurance deductible. If you need a rental car, we work directly with Enterprise.

We also encourage our customers to opt for text message updates as we have found it’s the most efficient means of communication. We will alert you as to where your car is in the repair process and contact you via text with any questions.

STEP 2: Planning

Vehicle Disassembly & Your Repair Plan

We use a structured approach to evaluate the damage to your vehicle on a part-by-part basis, including electrical scanning of the vehicle’s systems to uncover any underlying issues. After disassembling your vehicle to inspect for full damage, we create a thorough blueprint detailing everything that will happen during the repair process. All of this takes between 1–3 hours.

We’ll submit the repair plan to your insurance company after the disassembly and blueprint process is complete to expedite the approval. Your insurance company will approve the plan and any additional estimates, if necessary. Once we’re in agreement, we order the necessary parts and begin repairs.

STEP 1: Insurance
STEP 3: Repair

The Repair Process

In most cases, we begin repairs immediately — even before the new parts arrive. This process includes both computerized measuring of any structural damage and mechanical repairs. The timeline will depend on the extent of the damage, but we will keep you informed every step of the way while we use the most up-to-date technology and equipment to provide the best possible repairs. We also use Mirka dust-free sanding systems for safe, efficient repairs and the health of our technicians.

STEP 2: Planning
STEP 4: Paint

Our Full-Service Paint Shop

After your vehicle is repaired, it will visit our full-service paint shop. We have chosen manufacturer-approved BASF automotive paints for their high quality and environmental friendliness. To protect the new paint and make your vehicle shine, our I-CAR, BASF and ASE certified technicians apply resilient finishes and glosses.

STEP 3: Repair
STEP 5: Reassembly

Vehicle Reassembly

We take great care in reassembling your vehicle, including the use of AirPro Diagnostics systems. Because Key Collision uses AirPro Diagnostics, we have access to the OEM software with the most up-to-date information available. This ensures that repairs can happen directly at Key Collision, which means a faster turnaround time than many other repair shops. At this point, you will receive a text message telling you where we are in the process, including an estimated time frame for completion. After the reassembly process is complete, we wash, clean and vacuum your vehicle.

STEP 4: Paint
STEP 6: QC Check

Quality Control Check

Our quality control department performs a thorough part-by-part inspection.

STEP 5: Reassembly
STEP 7: Pickup

Vehicle Pickup, Payment & Repair Review

We will contact you by text message and follow up by phone that your vehicle is ready. We will also confirm payment to ensure vehicle pickup goes smoothly. Upon arrival, one of our staff members will review the repairs of your vehicle carside. If you’re using an Enterprise rental car, we’ll take care of its return.

STEP 6: QC Check
STEP 8: Warranty

Lifetime Warranty

Rest assured that you can feel confident in your repairs. Our work is guaranteed in writing for as long as you own the vehicle.

STEP 7: Pickup

Did You Know?

In New England, you have the right to choose where you receive repairs — no matter what your insurance company says.

Frequently Asked Questions: Front-End Damage Repair
Can front-end damage be fixed?

In all but the most extreme cases, front-end damage can be fixed. An initial evaluation will allow technicians to determine the extent of the repairs needed.

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How much does it cost to fix front-end damage?

Since a front-end collision can result in anything ranging from paint scratches to frame damage, the costs vary widely. Costs range from $50 to $10,000.

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What can be damaged in a front-end collision?

Many things can be damaged in a front-end collision, including: Transmission Electrical systems Engine Hood Front bumpers Grille Fenders Headlights Fuel system Windows Vehicle frame Tires Wheels Cosme…

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How long does front end damage take to repair?

When your vehicle enters our facility, we use a structured approach to evaluate the damage on a part-by-part basis, which takes between 1 to 3 hours.

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Can you repair damaged plastic bumpers?

Many plastic bumpers can be repaired and painted to look new again, and our technicians exhaust all repair techniques before turning to replacement options.

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Can you fix a cracked bumper?

Yes, we can fix a cracked bumper. Depending on the severity of the crack, your bumper may need to be replaced. https://keycollisioncenter.

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Proudly Serving Northern New England and Beyond

No matter the make or model of your vehicle, the expert staff at our 11 convenient collision centers will get you back in the driver's seat.